We have the expertise to address your challenges

Life sciences companies have to contend with highly complex processes and supply chains, extensive regulatory requirements in a competitive global marketplace. DotWood has the expertise to address these challenges. We help life sciences businesses to streamline and manage their specialized operations and processes, so they can be more agile, efficient and profitable.Microsoft Dynamics CRM provides robust tools that enable Life Science companies to manage multiple business divisions, complex sales channels and gain more accurate reporting across sales, marketing and customer service departments.As leading Dynamics CRM Partners, we provide extensive integration services to front and back office systems, as well as Microsoft CRM industry solutions that enable Medical Device manufacturers, Pharmaceutical, and Biotechnology companies to overcome specific challenges around:

  • Product Serialization for Product Traceabiltiy
  • Warranty Material Autorization (RMA)
  • CPA and HIPAA complaint processes
  • Electronic signature capture
  • Product recall
  • Customer, Vendor and Distributor Management
  • Commission Automations
  • Rollup and individual reporting and forecasting between multiple business divisions
  • Food and Drug Administration (FDA) regulations
  • Sarbanes-Oxley Act (US 2002)
  • Current Good Manufacturing Processes (cGMPs) 3, 4, and 5
  • Controlled Substance Reporting

Contact us to discuss your next project and learn how we can help you implement a Dynamics CRM solution that brings together your front and back office operations into an unified ERP and CRM solution that provides mission-critical value, year-after-year.