Take advantage of MAX’s industry-leading Microsoft Dynamics CRM solution

As a trusted partner to leading semiconductor manufacturers, we have developed built-in functionality that extends Microsoft Dynamics CRM to support many of the day-to-day business processes used by high tech manufacturers. Use these advanced capabilities to improve overall production planning, provide greater visibility and insight to improve profitability and ROI year-after-year. Let us bring industry knowledge, Microsoft Dynamics expertise and business strategy to your next project.In addition to Dynamics CRM’s robust sales, marketing, and customer service functionally, MAX’s Dynamics CRM solution offers semiconductor manufacturers:

MAX WARRANTY MANAGEMENT, PRODUCT REPAIR & RMA

  • Streamline management of return material authorization and field service processes
  • Automate product and resource tracking
  • Improve scheduling
  • Improve Return Materials Authorization (RMA) tracking
  • Automate RMA processes to streamline workflow
  • Enhance reporting and notifications

MAX FORECAST MANAGEMENT

  • Accurately forecast with detailed, global information
  • Automatically track orders over time against trade agreement commitments
  • Improve coordination among sales, finance, manufacturing and partners

MAX DESIGN WIN

  • greater visibility and control of the design win process
  • Track all sales, engineering, and customer service activities that comprise winning a design
  • Automatically synchronize information with Enterprise Resource Planning (ERP) system