We optimize your CRM Processes

Using Microsoft Dynamics CRM, process manufacturers can better market to complex sales channels, improve forecasting, manage social sentiment and provide outstanding customer service.As leading Certified Microsoft Dynamics CRM Partners, we have worked alongside process manufacturers to deploy Dynamics CRM solutions that address challenges around measuring and managing sales commissions and expenses, field appointments, product samples, promotional programs and customer service issues around CAPA and RMA activities.Let us bring value to your next Dynamics CRM project. Contact us to discuss goals and learn how we have helped process manufacturers implement best-in-class industry solutions.

MARKETING, SALES AND CUSTOMER SERVICE

  • Marketing automation and campaign deployment
  • Sales team expenses and quota tracking
  • Field appointments and product samples

MANAGING PRODUCT DEFECTS

  • Corrective And Preventative Action (CAPA) / Defect Analysis tools
  • Advanced Quality Management
  • Identifying Non-conformance
  • Product Recall
  • Return Material Authorizations (RMA)